Today, the Department announced that on April 1, 2014, administrative walk-in services will no longer be available at TRICARE Service Centers (TSC) in the United States. Tricare Service Centers do not provide treatment to patients, but rather administrative services only. This change will not in any way affect TRICARE eligibility or the delivery of healthcare services to TRICARE beneficiaries. TRICARE service centers overseas are not affected. The majority of customer service visits to TSCs concern billing, enrollment, changing a Primary Care Manager (PCM), general information on benefits and plans, or referrals. All of the walk-in services currently provided at TSCs can be delivered by existing toll-free call centers or multiple Internet and mobile application sites. TSCs cost more than $50.0 million per year to operate and maintain. Over the next five years, the $250 million saved will allow TRICARE to invest in more important healthcare services for our military members, eligible veterans and their families.
The Department of Veterans Affairs (VA) decreased the time it takes to process requests for GI Bill and other education benefits for returning students by nearly 50 percent compared to fiscal year 2012. VA attributes the faster process in large part to improved claims automation that uses rules-based, industry-standard technologies to deliver Veterans’ benefits.
The Department of Veterans Affairs (VA) has purchased land in Colorado for a new national cemetery in the southeast portion of Colorado Springs.
The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission announced today the launch of a new online complaint system designed to collect feedback from veterans, service members and their families who are experiencing problems with educational institutions receiving funding from Federal military and veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill and the DoD Military Tuition Assistance Program.
WASHINGTON - The Departments of Veterans Affairs and Defense (DoD) just released improvements to the functionality of eBenefits, a joint self-service web portal that provides registered users with secure online information and access to a variety of military and Veterans benefits resources.
“eBenefits is clearly becoming the platform of choice for Veterans seeking access to the numerous benefits they have earned,” said Undersecretary for Benefits Allison A. Hickey. “The increasing capabilities of eBenefits give Veterans and Servicemembers greater flexibility in securing the information they are looking for.”
WASHINGTON – The Department of Veterans Affairs (VA) announced today that as a result of the initiative launched in April to expedite disability compensation claims decisions for Veterans who have a waited a year or longer, more than 65,000-claims – or 97 percent of all claims over two years old in the inventory – have been eliminated from the backlog.
Veterans Benefits Administration (VBA) staff will now focus their efforts on completing the disability claims of Veterans who have been waiting over one year for a decision, while completing the final batch of oldest claims in progress. Over the past two months, VA has been dedicated to providing earned benefits to the Veterans who have waited the longest,” said VA Secretary Eric K. Shinseki. “Thanks to our hard-working VBA employees, we have completed nearly all claims that have been pending two years or longer. We’ve made great progress, but know much work remains to be done to eliminate the backlog in 2015.”
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As part of its ongoing transformation from paper-based to electronic claims processing, the Department of Veterans Affairs has continued to improve the automated payment of benefits for Veterans participating in the Post-9/11 GI Bill education program. As a result, VA is now providing benefit payments to currently enrolled students in an average of six days – cutting by more than half the processing time experienced during the spring enrollment period last year.
TRICARE Over-the-Counter Demonstration Program Extended Until 2016...TRICARE beneficiaries may continue to receive select over-the-counter medications at no cost to them until Nov. 30, 2016. The Department of Defense has extended the Over-the-Counter Medication Demonstration Project (OTC Demo) to allow more time to determine its effectiveness. The OTC Demo began in 2009 and was scheduled to end November 2014.....click here for full article
WASHINGTON – Veterans, their families and survivors receiving disability compensation and pension benefits from the Department of Veterans Affairs will receive a 1.5 percent cost-of-living increase in their monthly payments beginning Jan. 1, 2014. “We’re pleased there will be another cost-of-living increase for Veterans, their families and their survivors,” said Secretary of Veterans Affairs Eric K. Shinseki. “The increase expresses in a tangible way our Nation’s gratitude for the sacrifices made by our service-disabled and wartime Veterans.” FULL ARTICLE, CLICK HERE.